Quality Carriers, Inc. (QCI) is a 24/7 operation. As such, the Extended Services group is here for drivers, customers, and field personnel as a support tool after normal business hours.
Calls placed to Extended Services are answered in the order they are received. Delays in speaking to Extended Services personnel can be expected during peak times, so please be patient.the Extended Service group is not a gossip line, and the conversation should be limited to your present situation. If your truck is equipped with EDGE or Qualcomm, please use this as your primary communication device.
We realize that major breakdowns can render your Qualcomm inoperable, in these cases please call the toll-free number below:
Phone: (888) 366-8868, ext. 2
Fax: (813) 630-1736
Hours: Monday through Friday – 5 p.m. to 8 a.m. EST
Saturday, Sunday, and Holidays – 24 hours
Extended Services personnel can help with:
When calling Extended Services, please have all pertinent information and materials in hand, such as:
Extended Services should NOT be called for: